Shipping & Returns - Privélege

Shipping

We offer free shipping on orders $350 or more throughout the United States. Products are shipped on regular workdays, Monday to Friday. Orders are delivered via DHL, UPS, and Fed Ex. A tracking number is provided via text when your order is fulfilled and placed for delivery.

Orders placed with Economy shipping will typically be delivered in 5-9 business days from order date. Shipping estimates for most items are based on orders placed before 3 p.m. ET Monday – Friday (excluding holidays) and 11 a.m. ET for customized items. Please note your estimated delivery date at checkout depending on shipping method selected. All Made to Order (MTO) shoes are delivered within 4-5 weeks from order date. Our MTO shoes are hand-made and stitched to perfection.

Shipping Method:

Economy: FREE. Arrives in 5-9 business days
Fast: FREE. Arrives in 3-4 business days.
2-Business Day: $20
1-Business Day: $25
Saturday Delivery: $35
White Glove Delivery: $350

Returns

We accept returns on most orders as long as items are returned unused, in excellent condition with all of tags intact within 7 days of purchase. MTO items are exchange only.

Once our warehouse have received and inspected your returned items, a refund will be processed within 5-7 working days, via the initial payment method. Goods marked final sale cannot be refunded or returned.

For additional information regarding our returns policy or any other concerns, please do not hesitate to contact our customer care team at info@privelege.com or phone us at: 855-459-0933